Whether you are facing issues with your data connection, need help with bundle activation, or have questions regarding your account billing, Telenor provides several ways to get in touch with their support team.

The Primary Helpline

The fastest way to resolve your issue is to speak directly to a representative:

• Dial: 345 from your Telenor number.
• Availability: 24/7 service.

Other Ways to Get Help

• MyTelenor App: Use the “Live Chat” feature within the app for quick text-based support.
• Email Support: You can send your queries to telenor345@telenor.com.pk.
• Social Media: Reach out to the official Telenor Pakistan Facebook or X (Twitter) pages for public inquiries.
• Visit a Franchise: For complex issues like SIM replacement or ownership transfer, visiting a Telenor Franchise in person is recommended.

Tips for Faster Resolution

When calling the helpline, have your CNIC and Account details ready. If you are reporting a technical error, try to provide the exact location or the error message you are seeing to help the agent assist you more efficiently.